At Telesens (Limited Liability Company "Telesens IT". Address: 61001, Ukraine, Kharkiv region, Kharkiv city, Molochna street, 38), we are committed to protecting and respecting your privacy in compliance with the European General Data Protection Regulation (GDPR) 2016/679, ISO 27001, and ISO 27701. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. This Privacy Statement applies to the use of our products and our sales, marketing, and contract fulfillment activities. It also applies to individuals seeking a job at Telesens.

● When you are using our products. ● When you interact with us in person, through correspondence, by phone, through social media, or our websites. ● When we collect personal information from other legitimate sources, such as Telesens marketing partners, public sources, or social networks. We only use this data if you have given your consent to them to share your personal data with others. ● We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. Before data is collected we make sure an assessment is made, ensuring that there is an established mutual interest between you and Telesens.

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about suppliers, partners, and persons seeking a job or working in our company. We may use your information for the following purposes: ● Send you the marketing communications which you have requested. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services. This communication is subscription-based and requires your consent; ● Send you information about the products and services that you have purchased from us; ● Perform direct sales activities in cases where legitimate and mutual interest is established; ● Reply to a ‘Free quote’ or other web forms you have completed on one of our Telesens websites (e.g., downloading a white paper); ● Follow up on incoming requests (customer support, emails, chats, or phone calls); ● Perform contractual obligations such as order confirmation, invoice, reminders, and similar. The contract may be with Telesens directly or with a Telesens partner; ● Notify you about any disruptions to our products and services; ● Contact you to conduct surveys about your opinion on our products and services; ● Compliance with legislative requirements. To fulfill legal obligations in our mutual business operations framework and for other purposes of business management; ● To prevent fraudulent use. When we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations associated with the potential threats to the safety of any person or violations of our agreed terms of service or privacy policy.

1. Collecting personal data based on consents: The collection of personal data based on consent from the data subject will be done by using the “Consent to personal data processing Form” that will store information related to the consent given by the individual. Individual consents will always be stored and documented in our systems. 2. Collecting personal data based on contracts: We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners, and suppliers. 3. Collecting personal data based on legitimate interest: We may use personal data if it is considered to be of legitimate interest and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Telesens and the person has been identified. This legal basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose of collecting personal data.

We collect name, phone number, job title, and email address, in addition to your company’s name and contact information. We may also collect feedback, comments, and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails. From our websites, we may collect IP-address and actions taken on the site. If you apply for a job at Telesens, we collect the data you provide during the application process.

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes. This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner.

You have the following rights with respect to your personal data: ● The right to request a copy of your personal data that Telesens holds about you; ● The right to request that Telesens corrects your personal data if inaccurate or out of date; ● The right to request that your personal data is deleted when it is no longer necessary for Telesens to retain such data; ● The right to withdraw any consent to personal data processing at any time; ● The right to request that Telesens provides you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract; ● The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data; ● The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

We use cookies when you interact with our site. They are used to improve the website, provide personalized content and remember your settings. Cookies are collected anonymously and stored in your web browser, application or device. They help us adapt our site to your personal needs, as well as detect and prevent security threats and abuse. When used alone, cookies do not identify you personally. Analytics Tools: Analytical cookies are used to understand and analyze key performance indicators of the website, helping to provide a better user experience for visitors. We may use internal and external analytics tools, including Google Analytics. The third-party analytics companies we work with may combine the information they collect with other information they have independently collected from other websites and/or other online products and services. The collection and use of their data is governed by the privacy policy. How to manage cookies: You can manage cookies through your browser settings. Most browsers allow you to reject or accept cookies, as well as delete those already stored on your device. Please note that disabling cookies may affect the site's functionality and your user experience. Changes to our cookie policy: We reserve the right to change this cookie policy at any time. Any changes become effective upon their publication on this page. We recommend that you regularly review this page for up-to-date information. If you have any questions about the use of cookies on our site, please contact us via the contact form on the site.

We do not share, sell, rent, or trade your information with any third parties without your consent. We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.

The security of your information is important to us. Telesens continuously enforces security measures to protect collected information. However, no website or Internet transmission is ever completely safe. We urge you to take steps to protect your personal information, for example, to choose a strong password and keep it secret, and always properly log off from the user account and close the web browser after you have finished using the website https://stage.telesens.ua on an unprotected device.

Telesens reserves the right to make changes to the existing Privacy Policy at any time. The current version will always be published on our website. We encourage you to check this Privacy Policy periodically to ensure that you agree with and accept any changes. If we make changes that significantly change our privacy policy, we will notify you by email or post a notice on our site before the changes take effect. If you are dissatisfied with the way your personal data is being processed, you can first of all file a complaint by emailing info@telesens.com.